OutlookRetail  

Leaders in Retail Area Manager Training and Development

Founded in 1995 outlook retail has been involved in the training and development of over 350 area and regional managers within the retail industry. We have an impressive client base with names such as DFS, Barratts Shoes, Borders Bookshops, Kookai, Speciality Retail Group, National Car Rental, Vision Express, Lloyds Chemist and the Cooperative to name but a few.

All of our development team have held operations manager/director positions and when combined we have over 30 years of ‘manager of area manager’ experience.

We are different in that all of our training, coaching and support material focuses on performance management and branch manager development at a distance, vital area manger competencies.  Very few training and development organisations specifically focus on these crucial areas or have the credibility to teach and coach at area management level, we have and we’ve proved it.

Our Latest News

Retail Week Article - Managing At A Distance

Moving from branch manager to area manager is a challenging transition. The role requires a new set of skills and it is vital that companies manage the transition well. So what are the skills of area management and how can companies support a newly appointed area manager?  Click here to download full article.

2009 Area Manager Programme©

Our public Area Manager Programme commences
Tuesday 24th February 2009, book now as places are limited. Call 02380 841943.     Click here for more information.

Retail Week Article - The cost of poor performance at branch manager level

In a recent survey conducted by OutlookRetail, 100 retail area managers assessed the competence of their branch managers and were asked for their views on the cost of poor performance at branch manager level. The results of the survey are disturbing.  Click here to download full article.

2009 Preview Seminar — Come and meet us in July

Look out for more information and the date of our next preview seminar - or contact us for details.


     
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